This page should be carefully read. Do not use the website or its services if you disagree
with the terms of use contained here. You are expressing that you accept the terms and
conditions by using or accessing maiditeasy.in, and your acceptance is subject to the
terms and conditions set out in this agreement. The usage of www.maiditeasy.in (the
"Site") and the services accessible and provided from the Site (the "Service") is subject
to the terms and conditions listed below. Maid It Easy and its connected firms are the
owners and operators of the Service. The Service is provided subject to your
unconditional acceptance of all the terms and conditions set forth below as well as any
additional operating guidelines, regulations, or policies that Maid It Easy may from time
to time publish on this website.
Any of these Terms of Agreement may be changed or replaced at any moment by Maid
It Easy in its sole discretion. You are responsible for regularly checking the Terms of
Agreement for updates; the site is under no duty to notify or otherwise advise you of any
changes. Any modifications to the Terms of Agreement that are posted will be accepted
by you if you continue to use the Service after that point.
This Agreement will become effective upon your online acceptance of our terms and conditions for the services and will continue in effect until terminated in accordance with the provisions of this Agreement. You declare that you are at least 18 years old, or that you have your parents' or guardian's written consent, and that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, as well as to abide by and comply with them.
(We humbly ask that you refrain from rejecting the Help because of their
appearance, age, or religion. A dependable and trustworthy maid is hired in this
manner: judge them by their Heart and Work and treat them with dignity and
value.
a) All payments must be made online, by cheque, or through another UPI
method for which an appropriate invoice will be generated.
b) The placement fee/Service Charge is due right away from the date the
applicant begins working for the company, and an invoice will be given to
the customer after payment has been received.
c) Introductions are absolutely confidential. The customer agrees to pay
Maid It Easy placement / service charge if www.maiditeasy.in introduces a
candidate that the client then introduces to a third party who hires the
candidate on either a full-time or part-time basis.
d) Once the candidate's profile has been shared on www.maiditeasy.in, the
client cannot proceed to hire them on their own without paying Maid It
Easy's service fee. If the Client lies by hiring the Candidate but failing to
pay the Service Charge, the Client may face legal action from our legal
team. In the event that a complaint is made, the customer will be legally
required to pay a strict penalty charge equal to 10x (ten times) the Service
Charge under IPC Code 420, Section 80C, and Violation of Section 73(ICA)
Act.
a) The candidate should receive the salary straight from the client. You are
responsible for paying the Househelp's wage for the number of days they
have worked for you if they quit their job for whatever reason.
b) It is totally up to the Client to decide whether to pay the maid in advance if
she requests it. If the maid quits and you have given him or her an extra
wage, www.maiditeasy.in will not be liable for retrieving or refunding the
money.
a) In the event that a customer pays the subscription fee but decides not to
participate in any candidate interviews for any reason, the registration fee
of Rs. 1500/2000/3000 is non-refundable.
b) The registration fee of Rs. 1500/2000/3000/- may only be refunded if Maid It
Easy is unable to share any profiles because the necessary HELP is not
available within 25 working days of receiving the application fee.
(In cases where at least one profile has been shared with the customer,
there will never be a refund.)
c) Since a maid's expected salary is constantly changing, it could be difficult
to replace your current maid if she is paid differently. In the event that you
are unable to update your salary budget to reflect current market rates, NO
REFUND requests will be granted. But we'll do everything we can to find a
replacement maid who will work for the same pay.
d) The client acknowledges that the maid will not be subjected to physical,
mental, or emotional abuse. In addition, the Client is not permitted to
change the job responsibilities or remuneration schedule of the maid in
any way other than what was agreed upon at the interview and in the
contract without prior approval of Maid It Easy in writing. If the maid
leaves for any of these reasons, www.maiditeasy.in won't hire a
replacement, there will be NO REFUND, and the contract is null and void.
e) Refund to an extent of 50% of the Service Fees paid by the Customer shall only be processed in favour of
the Customer in a case where the Customer finalizes the Helper but decides to end the Services before the
scheduled visit of the Helper.
f) No Refund whatsoever shall be given by Maid It Easy for its
Services after the scheduled visit of the Helper
at the premise of the Customer.
g) All refund requests must be submitted in writing to Maid It Easy on
the company's email address.
h) No refund will be issued in the case where the number of the maid has been shared with the Customer.
i) Refunds if any, will be processed through the compromise note duly signed between both the parties i.e. Maid It Easy and the Customer.
j) Refund Turnaround Time :
a) In accordance with the terms below, www.maiditeasy.in agrees to replace
the candidate we placed with a suitable candidate who is willing and able
to carry out the same activities and responsibilities as set forth in the
original agreement within 15 working days. However, this depends on the
workers' availability. The greatest amount of time might be 25 days.
b) In the unforeseen event that we are unable to provide you with a
replacement within 15 days and you decide to end the contract, we will
send you a credit note for the full amount you paid that can be applied
towards future maiditeasy services.
c) In case you wish to release the maid or the maid leaves the job and you
wish to take a replacement, you need to clear the salary dues of the
previous maid before a replacement is sent. In case the salary of the
previous maid is not cleared, we will not be sending a replacement.
d) If a worker decides they do not want to work for the client any longer, they
must be released without being held by the client, any unpaid wages must
be paid right away, and the customer must contact the support team to
find a replacement.
e) If a worker quits without a good cause or doesn't perform satisfactorily, we
will supply a maximum of one replacement for up to six months after the
first worker is placed, at no additional cost.
f) The replacement will be given the same job description, schedule, and
hours of work as agreed upon when the hiring of the first maid or
employee.
g) After the promised number of replacements, additional replacements
would incur a service fee of Rs. 10,000 per replacement for full-time
employees. The service fee for part-time employees would be Rs. 5,000
(during the term of the contract). However, the above mentioned charges
won’t be applicable post agreement period.
h) No substitute will be provided if the maid agrees to return as soon as she
is well and able to work in the event that she is absent due to illness or a
family emergency. In the event that the maid does not return within 7 days,
you may request a replacement; however, we do not offer interim
replacements
a) The client must provide us with a "job description" outlining the duties and
compensation expected of the maid before we can place her. The maid's
pay cannot be reduced or forced to perform tasks that are not part of her
job description by the client. The contract will be null and void if the maid
leaves because the customer asked her to perform any duties that were
outside the scope of her job or because of a pay cut.
b) While maiditeasy.in makes every effort to connect clients with qualified
employees, it is ultimately the client's obligation to determine whether a
candidate is a good fit before hiring them.
c) Please give us a 15-day notice if you are unhappy with the maid so that we
can replace her with a more suitable candidate. The maid who was
brought as a substitute cannot be paid less than the original maid.
Additionally, the client cannot alter the maid's job description or the tasks
that must be completed. Before a replacement maid is dispatched, you
must pay the previous maid's wage obligations in the event that you want
to fire the maid or the maid quits her employment and you want to hire a
replacement. We won't send a replacement in the event that the previous
maid's salary is not paid.
a) We are a Hiring Platform, hence www.maiditeasy.in will not use its
employees or associates to mediate disputes that may arise between an
employer and an employee or service provider (a maid, domestic helper,
etc.) during the working relationship or even after the contract has ended.
If a dispute arises over the behaviour of a worker hired through
www.maiditeasy.in, it is expected that you would address it amicably or
that you will resort to legal action.
b) The invoice shall only be shared once the client acknowledges the agreement and the maid reaches the premise of the client.
c)When a worker quits owing to unfair labour practises, mistreatment, or a
breach of an agreement made with the employee or worker, the contract is
null and void.
d)For part-time maids, cooks, babysitters, and nanny services, profiles will be shared for the following cities: Delhi, Noida, Gurgaon, Chennai, Hyderabad, Mumbai, and Pune. This excludes the outskirts or any areas not considered part of the main city.
e) Any loss or damage to the customer caused directly or indirectly by the
maid is the client's duty, and Maiditeasy.in is not liable for it.
f) All solicitations are subjected to Telangana Jurisdiction only.
g) Depending on the number of hours the service is subscribed for, the customer must make sure availability of washroom, drinking water, one meal(for 5-6 hours/8-9 hours service), two meals for 10-11 hours and three meals for live-in maids.
